Returns & Refunds
Return & Refund Policy
Thanks for shopping at NorthBeachArt
If you are not entirely satisfied with your purchase, we're here to help. Do not hesitate to reach out!
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Custom Personalized Items are not eligible for return/refund.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us @ rharding@northbeachart.net
Let customers from all over, speak for us
from 1086 reviews
Seller responded quickly to my message. My daughter and son-in-law loved their anniversary gift!
Purchased for a gift and it arrived on time and looked amazing! The recipient loves it!
The engraved Yeti was even better than I imagined! Seller was very responsive and designed exactly what I wanted!
It looked just like the pictures! The engraving was absolutely perfect — very professional and beautifully done. The quality exceeded our expectations.
The customer service was excellent. When I asked if the item could arrive by a certain date, he responded right away, updated the shipping immediately, and our order arrived even sooner than requested.
I was a bit hesitant at first because the shipping cost seemed high, but after receiving the item and experiencing the level of service, it was completely worth it. We ordered items from several different sellers for our groomsmen and bridesmaid proposal boxes, and unfortunately some sellers were rude when we simply asked about timing. That was definitely not the case here. We will absolutely be ordering from this shop again. Highly recommend!
Great gift and arrived quikly!
Excellent craftsmanship my Veteran friend will live the beer can glasses
Wonderful gift! Exactly what I wanted!
I love collecting growlers and when I found a custom, engraved growler?! I couldn't say no. I am so happy I didn't. This purchase exceeds my expectations! The engraving quality is superb and the quality extends to the pint glasses as well. I cannot wait to have this displayed on my newlywed table come May 2026!!
The instant communication from the seller, with great patience and attention to details (including details I didn’t even think of that they wanted to check my preference on!) was sooooo appreciated. These came in very quickly, in time to gift our in laws as a pregnancy announcement this Christmas! These mugs are everything I wanted, and so much more! Very grateful for creative and kind souls like this seller and high quality products! Wish all sellers and purchases were like this!
Great experience. Customer service answered my question quickly and shipped fast per my request.
Seller made exactly what I was looking for, fast shipping.
Would recommend to anyone.
Best purchase ever!! Great communication and exquisite quality!!! Recommend 100%%%%
Best purchase ever!! Great communication and exquisite quality!!! Recommend 100%%%%
This tray is so great!! My wife loved it as an anniversary gift! Thank you!
Beautiful ✨❤️ Thank you!! I appreciate the timely delivery too.